 Top Sellers |
|  | Customer Help Center | | |
| Company
Profile |
| GiftESpot.com
carries a wide range of various products.
In the past years, we have provided convenience for customers all
over the world with cordial service, credit standing, quality products
and great prices. |
|
| How
To Contact Us |
Address:
P.O. Box 6033
Alhambra, CA 91801 U.S.A.
Hours: 9:00 A.M. - 5:00
P.M. Monday - Friday
Tel: 626-582-1522
Fax: 626-582-8988
E-mail: info@giftespot.com |
| Privacy
Policy |
| This site
is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information
but may only use this information in the aggregate. If you accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects
information about your shopping experience. Please see the Yahoo!
Privacy Policy for more information about how Yahoo! uses
this information.
We respects your privacy. We'll use
your e-mail address only when we are confirming your Internet order,
or notifying you of changes/updates to the site or other news. We
assure you, we do not make our email list or mailing list available
to other companies.
|
| Security
Guarantee |
 Through
the Yahoo! Store, GiftESpot.com is able to support 128-bit SSL (Secure
Sockets Layer) encryption that is an industry standard for protecting
your personal information. Netscape, AOL, Microsoft Explorer and other
browsers support SSL to encrypt and protect your credit card information
as it is passed to our site. We strive to protect your valuable personal
information as it is sent across the Internet. Click
here to read Yahoo!'s statement on security. |
| Additional Handling Fee |
| Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, our Customer Service Representative will let you know if an item you are ordering has an additional handling fee. |
| Return |
Return can be made within 30 days after shipment. Please contact us before returning the product. Shipping and Handling is not refundable if the product is free from defectiveness. Shipping costs of returning the product will be paid by the buyer.
Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly.
Some manufactures provide warranty on their products, but they must be contacted directly.
In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund.
In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refues to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns for a refund if the return is a result of your error.
Refunds will be issued upon receipt of the returned product.
Some manufacture may carry warranty on centain products. Please contact their manufacture directly for future assistance.
All sales on RC toys are final. If the product is defective or damaged during the shipment, please contact our customer service group first: 626-582-1522. One of our specilist will try to help customers to troubleshoot the problem by the phone, and If we can not solve the problem, exchange can be made within 30 days. Please contact us and get a RMA number. Shipping and Handling is not refundable. Shipping costs of returning the product
will be paid by the buyer.
|
| Shipping
Information |
Discreet Shipping - All orders are shipped in plain unmarked packages.
Giftespot.com reserves the rights to cancel any item that is out of stock
Usually ships
in 2-3 working days. The shipping fee will be calculated according
the weight of the products. Please refer to the automatic calculation
for U.S. domestic shipping cost and international shipping cost will
be confirmed by email.
For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)
Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be delivered on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.
*For all the international orders, please choose "International EMI (all countries)" in your shopping cart, and click "apply" button. Our website will be able to show you international shipping cost before entering your credit card information. Please note that we are not responsible for any of the restrictions, duties, taxes and broker fee collected from your country. While we only use the best shipping companies such as US post office to send the items for your order, customs costs including product return chargebacks and tax will be responsibility of the buyer. Should an item be returned by customs, the carrier charges us a product return fee which the buyer will also be responsible for. Any customs fees will be additional. As such, kindly make sure the items can be imported to your country prior to ordering.
*For First Class Mail International, the delivery takes up to 2-3 weeks to arrive. For customers who feels the EMI shipping is too expensive, please try to use this option.
Important: First Class Mail International doesn't cover any insurance on the package. Our company is not responsible for any loss or damages on the packages.
*For Canada orders, please choose "Canada USPS Priority Mail" for better rates.
**For all international packages, If we get the product back, we will give you
a refund for the product but not the shipping. If it is destroyed,
we will not be able to offer any type of refund. We hope you will
understand that this is only fair.
|
| Order
Information |
We accept
check, money order and major credit cards.
For customers ordering by check, please make check title to GiftESpot.com
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